Delete your account – Cohopp
How to delete your Cohopp account and all data we keep for it.
In the app
- Open Cohopp.
- Tap your Profile at the top left (or the gear at the top right, Settings, then Account).
- Scroll to Account and tap Delete account.
- Confirm with Delete. If you linked your account with Google or Apple, you sign in with it once more.
What is deleted
Immediately and for good:
- your player profile: name, coins, bought and unlocked items, statistics;
- your sign-in account (Firebase), including the email address if you linked Google or Apple; with Apple, Cohopp's access to your Apple ID is also revoked.
Data in online rooms is deleted automatically, at the latest 24 hours after the last activity.
The app then starts again with a new, empty guest account.
Without the app
Write to support@vttbox.com with your player ID (Profile → Account, above Delete account) and, if linked, the email address of your Google or Apple account. We delete your account and confirm it by email.